Privacy Policy

Last updated: 23rd October 2025.

At Seb & Charlie Design, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and look after your information when you visit our website or contact us — and tells you about your rights under UK data protection law.

1. Who We Are

Seb & Charlie Design (“we”, “our”, “us”) is a UK-based design and illustration studio.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
📧 charlie@sebandcharliedesign.co.uk

2. What Data We Collect

We may collect and process the following types of personal data:

  • Contact information – such as your name, email address, and any message you send us through our contact form or email.

  • Website usage data – including IP address, browser type, pages visited, and time spent on the site (collected via cookies or analytics tools such as Google Analytics).

We do not collect any sensitive personal data or payment details through this website.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use it to:

  • Respond to enquiries or messages you send us.

  • Improve our website, services, and user experience.

  • Send occasional updates or newsletters (only if you have given consent).

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases to process your data:

  • Consent – when you voluntarily provide information (for example, subscribing to updates).

  • Legitimate Interests – when we use website analytics to improve our site or respond to general enquiries.

You can withdraw your consent at any time by contacting us at charlie@sebandcharliedesign.co.uk.

5. How We Store and Protect Your Data

We take reasonable technical and organisational measures to keep your data secure and prevent unauthorised access, alteration, or disclosure.
Personal data is stored securely and retained only for as long as necessary to fulfil the purposes described in this policy.

6. Cookies

Our website uses cookies to help us understand how visitors use our site.
You can disable cookies in your browser settings if you prefer.
For more details, please see our Cookie Policy.

7. Sharing Your Data

We do not sell, trade, or rent users’ personal identification information to others.
We may share data with trusted third-party service providers (such as website hosting or analytics tools) who help us operate our website, as long as they comply with UK data protection laws.

8. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Request access to the personal data we hold about you.

  • Ask us to correct or delete your personal data.

  • Object to or restrict certain types of processing.

  • Withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us at charlie@sebandcharliedesign.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have handled your data.
You can contact them at www.ico.org.uk.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.

Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧 charlie@sebandcharliedesign.co.uk
🌐 Seb & Charlie Design