Terms and Conditions

Last updated: 23rd October 2025

Welcome to Seb & Charlie Design (“we”, “our”, “us”). By using this website or purchasing products or services from us, you agree to the following Terms and Conditions. Please read them carefully.

For questions, contact us at:
📧 charlie@sebandcharliedesign.co.uk

About Us

Seb & Charlie Design is a UK-based design and illustration studio offering commissioned artwork, prints, digital downloads, and related services. This website showcases our portfolio, provides information about our services, and allows you to purchase products online.

Use of This Website

By using this website, you agree to:

  • Use the site lawfully and respectfully.

  • Not copy, distribute, or reproduce content without permission.

  • Not attempt to damage, hack, or interfere with the website.

All content (text, images, illustrations, graphics) is owned by Seb & Charlie Design unless otherwise stated.

Intellectual Property

All artwork, designs, and illustrations are protected by copyright and intellectual property law.

  • You may view, share, or reference our work for personal use with proper credit.

  • Commercial use requires prior written permission.

When purchasing digital downloads, you are granted a non-exclusive, personal-use license unless otherwise specified.

Products and Services

We offer:

  • Digital downloads: Available for immediate download upon purchase. You may not redistribute, resell, or claim as your own.

  • Prints and physical artwork: Shipped according to details in the product description.

  • Commissioned design/illustration services: Covered by a separate written agreement outlining scope, pricing, ownership, and deadlines.

Payments

  • Prices are in GBP (£) and include VAT where applicable.

  • Payment is required at the time of purchase for digital downloads and prints.

  • Payment for commissioned work is per the agreed project proposal or contract.

Refunds and Cancellations

  • Digital downloads: All sales are final. Refunds cannot be issued once files are downloaded.

  • Prints and physical artwork: Refunds or exchanges are considered only if items arrive damaged or defective.

  • Commissions: Cancellation/refund terms will be outlined in the project agreement.

Shipping

For physical products:

  • Shipping costs and times are listed on product pages.

  • We are not liable for delays due to postal services or customs (for international orders).

Limitation of Liability

We take care to ensure information, products, and services are accurate, but Seb & Charlie Design is not liable for:

  • Any loss or damage resulting from use of this website or products.

  • Any technical errors, interruptions, or issues with downloads.

Use of the website and purchase of products is at your own risk.

Privacy and Cookies

Your privacy is important to us. Please review our Privacy Policy and Cookie Policy for information on how we handle your data and use cookies.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us
If you have any questions about these Terms and Conditions, please contact:
📧 charlie@sebandcharliedesign.co.uk
🌐 Seb & Charlie Design